We are pleased to share that Southwind Animal Hospital is now offering Urgent Care appointments to better serve the needs of our patients and families. Our team has always been dedicated to supporting our community—not only by keeping pets healthy through wellness care, but also by being there when they are sick and need us most. We know how stressful it can feel when your beloved companion isn’t well, and that’s why we are now offering same- or next-day sick appointments exclusively for our existing clients. If you’re receiving this update, that means you’re part of the Southwind family, and this new service is available to you.
Availability & How It Works
- Monday through Friday, 8:00 am–4:30 pm (last appointment at 4:00 pm)
- Walk-ins welcome, though we encourage calling ahead so we can prepare for your pet
- Appointments cannot be requested online—please call us directly to schedule at 865-724-1040
- A triage system is in place: the most critical patients are seen first, and we kindly ask for your patience
Please note that we are not an emergency hospital. If your pet requires hospitalization longer than 24 hours or advanced emergency care, we may refer you to a trusted emergency facility.
For a clear overview of how Wellness, Urgent Care, and Emergency Care differ, see the guide below.
(Make Appointment)
- Runny nose/sneezing
- Coughing but able to breathe
- Vomiting/diarrhea up to 2x per hour, but acting ok
- Itchy ears, skin
- Butt scooting
- Limping but not in constant pain
- Hot spots
- Broken nail
(Same Day Walk-Ins. No Appointment Required)
- Frequent vomiting/diarrhea with change in behavior
- Eye irritation/redness/discharge/squinting
- Blood in urine or stool
- Non-bleeding wounds and injuries
- Difficulty walking
- Allergic reactions
- Tick bites/disease
- Ingestion of foreign body/poisonous substance
- Straining or unable to urinate/defecate
(Call Ahead For Direction)
- Serious injury/trauma
- Ingestion of foreign body/poisonous substance
- Choking/can’t breathe
- Collapse or unconsciousness
- Pale gums
- Broken bone
- Bloating/retching/unproductive vomiting
- Straining or unable to urinate/defecate
- Seizures
We remain grateful for your trust in us and are proud to be part of your pet’s healthcare journey. Our goal is to give you peace of mind, knowing that same-day help is here when your pet isn’t feeling their best. Thank you for allowing us the opportunity to care for your beloved companions.
To schedule an Urgent Care appointment, please call us at 865-724-1040.
